Good to know

Before your first class
Arrive 10 minutes early to sign in, settle and set up your equipment. The studio operates a locked-door policy — the door closes at the scheduled start time and late entry isn't permitted, for safety.

What to bring & wear
Grip socks are mandatory for all Reformer, Mat and Barre classes — bring a clean pair or buy one at the studio for £12. Bring a water bottle with a secure closed lid, wear comfortable activewear and avoid long necklaces or dangling jewellery.

Cancellations
Cancel free of charge up to 12 hours before class via the Mindbody app. Cancellations within 12 hours and no-shows forfeit the class credit. All purchases are non-refundable.

Waitlists
Full class? Join the waitlist in Mindbody at no cost — you'll be booked automatically and notified if a space opens. The waitlist closes 2 hours before class starts.

Memberships
Memberships and class packs are valid at the studio you buy them at — only the Dual Studio membership books at both Frome and Bruton. Cancel with 30 days' written notice by email. Pauses and class-pack extensions are offered for medical circumstances only, with a doctor's note — holiday or travel pauses aren't permitted.

Summarised from the current studio policies (April 2026) — full wording to carry over

Frequently asked